Troubleshooting Getting support
Troubleshooting

Getting support

Three ways to reach us, all answered in the same place, and all answered by email.

From InterDirector

Choose Help → Report an Issue…. Say what happened, and InterDirector sends it with its journal, its own lines from the macOS log and its crash reports, which is usually what it takes to find out why. You see every file before anything is sent. See diagnostics and updates.

From this website

Press Contact support, at the bottom of every page, to open a chat with us. Leave your email address there, and our answer reaches you by email too, even after you have closed the page.

By email

Write to support@interdirector.com. For an issue, say which version of InterDirector you are using (InterDirector → About InterDirector) and what you were doing when it happened.

Contact support

Or write to support@interdirector.com. From InterDirector itself, Help → Report an Issue… sends the logs with your message. See the privacy notice for what the chat keeps.